Welcome to elzxd.shop, an online store operated by White Cat.
We are committed to providing clear communication, transparent business information, and reliable customer support. If you have any questions about our products, orders, shipping, payments, returns, or refunds, please feel free to contact us.
1. Company Information
Company Name: White Cat
Website: https://elzxd.shop
Company Registration Number (CVR): 33524110
Business Address:
C/O White Cat v/Lonnie T. Brandt
Møllergade 81A, 2
5700 Svendborg
Denmark
2. Customer Support
Our customer support team is available to assist you with questions and concerns regarding your shopping experience.
Customer Service Email: support@elzxd.shop
Telephone: +45 28 72 41 73
Website: https://elzxd.shop
You can contact us for assistance with:
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Product information and availability
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Order confirmations and order status
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Shipping and delivery inquiries
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Cash on Delivery (COD) payments
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Returns, refunds, and exchanges
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Damaged, defective, or incorrect products
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General customer service questions
We aim to respond to customer inquiries within a reasonable period.
3. Order Inquiries
If you have questions regarding an existing order, please contact us by email at:
To help us identify your order and assist you efficiently, please include:
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Your order number
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Your full name
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Your email address
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A brief description of your inquiry
Our customer support team will review your request and provide assistance.
4. Shipping and Delivery Support
We offer free standard shipping (€0.00) to eligible delivery destinations supported by our online store.
If you have questions regarding shipping availability, delivery status, tracking information, or delivery arrangements, please contact us.
Email: support@elzxd.shop
For further information, please refer to our Shipping Policy.
5. Payment Information
Our online store offers Cash on Delivery (COD) as a payment method.
Customers can review the available payment options and total order amount before completing a purchase.
For questions regarding COD payments or order-related payment matters, please contact:
6. Returns and Refunds
If you wish to request a return, refund, or exchange, please contact our customer support team.
Email: support@elzxd.shop
Customers purchasing eligible goods online generally have a statutory right of withdrawal within 14 calendar days after receiving the goods, in accordance with applicable European consumer protection legislation.
For detailed return procedures, eligibility requirements, and refund conditions, please refer to our Return & Refund Policy.
Please contact us before sending any returned products to our business address. The appropriate return destination and instructions will be provided separately.
7. Business Address
White Cat
C/O White Cat v/Lonnie T. Brandt
Møllergade 81A, 2
5700 Svendborg
Denmark
Company Registration Number (CVR): 33524110
This address is provided for business identification and official correspondence. It should not be assumed to be the designated return shipping address.
8. Contact Us
For any questions, assistance, or concerns, please use the following contact information:
Company Name: White Cat
Website: https://elzxd.shop
Email: support@elzxd.shop
Telephone: +45 28 72 41 73
Business Address: C/O White Cat v/Lonnie T. Brandt, Møllergade 81A, 2, 5700 Svendborg, Denmark
Company Registration Number (CVR): 33524110
We aim to provide customers with a clear, convenient, and transparent shopping experience.
Thank you for visiting elzxd.shop.
White Cat | elzxd.shop
Last Updated: October 27, 2026