Last Updated: October 27, 2026
Welcome to elzxd.shop, an online store operated by White Cat.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, place an order, or contact our customer support team.
We process personal data in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, and applicable Danish data protection laws.
1. Data Controller and Business Information
The business responsible for determining the purposes and means of processing personal data through our online store is:
Company Name: White Cat
Website: https://elzxd.shop
Company Registration Number (CVR): 33524110
Business Address:
C/O White Cat v/Lonnie T. Brandt
Møllergade 81A, 2
5700 Svendborg
Denmark
Customer Service Email: support@elzxd.shop
Telephone: +45 28 72 41 73
For questions about this Privacy Policy or requests concerning your personal information, please contact us using the details above.
2. Personal Information We Collect
We may collect and process the following categories of personal information.
2.1 Information You Provide
When you place an order, contact customer support, or interact with our website, we may collect:
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Full name
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Billing address
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Shipping address
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Email address
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Telephone number
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Order details
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Products purchased
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Customer service correspondence
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Return and refund information
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Information voluntarily submitted through contact forms
We collect this information only where necessary for legitimate business purposes or where another valid legal basis applies.
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Website interaction data
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Referring website addresses
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Date and time of visits
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Cookie identifiers and similar technical information
This information may be used for website functionality, security, performance monitoring, and analytics, subject to applicable legal requirements.
2.3 Order and Payment Information
When you purchase products through our website, we process information necessary to fulfill your order, including:
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Products ordered
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Order amount
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Order date
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Delivery information
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Payment method
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Order fulfillment status
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Refund or cancellation records
Our store offers Cash on Delivery (COD) as a payment method.
For COD orders, payment is collected upon delivery by the designated delivery service provider.
Customers are not required to provide credit card details when placing a COD order.
3. How We Use Personal Information
We may use personal information for the following purposes.
Order Processing and Fulfillment
To confirm orders, arrange shipping, coordinate delivery, and provide order-related communications.
Customer Support
To respond to inquiries, resolve complaints, process returns, and assist with refunds.
Website Operation
To maintain the functionality, accessibility, performance, and security of our online store.
Legal Compliance
To comply with applicable tax, accounting, consumer protection, and other legal obligations.
Fraud Prevention
To identify suspicious transactions, prevent unauthorized activity, and protect our customers and business.
Marketing Communications
To send promotional emails or marketing information where valid consent has been obtained or where otherwise permitted by applicable law.
Website Analytics
To understand how visitors interact with our website and improve our services, subject to applicable cookie consent requirements.
4. Legal Bases for Processing Personal Data
Under Article 6 of the GDPR, we rely on the following legal bases where applicable.
4.1 Performance of a Contract – Article 6(1)(b)
We process personal data when necessary to perform a purchase contract or take steps requested before entering into a contract.
Examples include:
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Processing customer orders
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Arranging product delivery
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Providing order confirmations
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Handling contractual customer service requests
4.2 Legal Obligations – Article 6(1)(c)
We process certain information to comply with applicable legal obligations, including:
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Tax regulations
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Accounting requirements
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Consumer protection laws
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Legally required business records
4.3 Legitimate Interests – Article 6(1)(f)
We may process personal information where necessary for legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Examples include:
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Maintaining website security
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Preventing fraud
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Resolving technical issues
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Protecting our business operations
4.4 Consent – Article 6(1)(a)
Where required, we obtain your consent before processing personal information for purposes such as:
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Non-essential analytics cookies
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Advertising and marketing cookies
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Certain personalized advertising activities
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Email marketing communications
You may withdraw your consent at any time without affecting the lawfulness of processing performed before withdrawal.
5. Shopify and E-Commerce Services
Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and manage customer orders.
Shopify may process personal information in connection with:
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Website hosting
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Checkout functionality
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Order management
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Customer account services
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Website security
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Technical support
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E-commerce operations
Depending on the processing activity, Shopify may act as a data processor on our behalf or as an independent data controller.
For further information about Shopify's privacy practices, please visit:
https://www.shopify.com/legal/privacy
We take reasonable steps to ensure that personal information processed through service providers is handled in accordance with applicable data protection requirements.
6. Sharing Personal Information
We do not sell personal information to third parties.
We may disclose personal information to trusted service providers where necessary for legitimate business operations.
These may include:
Shipping and Logistics Providers
To arrange deliveries, manage shipments, and collect Cash on Delivery payments.
E-Commerce Platform Providers
To operate and maintain our Shopify store.
IT and Hosting Providers
To support website infrastructure, security, and technical operations.
Customer Support Providers
To respond to inquiries and manage customer service requests.
Analytics and Advertising Providers
Where such services are used and an appropriate legal basis, including consent where required, has been established.
Legal and Regulatory Authorities
Where disclosure is required by applicable law or a valid legal request.
We disclose only the personal information reasonably necessary for the relevant purpose.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support website functionality and, where enabled, improve the shopping experience.
Cookies may include the following categories.
7.1 Strictly Necessary Cookies
These cookies support essential website functions, including:
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Shopping cart functionality
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Checkout processes
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Website security
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Session management
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Essential technical operations
Strictly necessary cookies generally do not require consent where the applicable legal exemption is satisfied.
7.2 Analytics Cookies
Where enabled, analytics cookies may help us understand website traffic, visitor interactions, and website performance.
These cookies are used only where the required consent has been obtained.
7.3 Marketing and Advertising Cookies
Where enabled, marketing cookies may be used to measure advertising effectiveness or support personalized advertising.
We obtain consent before using non-essential marketing cookies where required by applicable law.
7.4 Managing Cookie Preferences
Where non-essential cookies are used, visitors can manage their preferences through the cookie consent controls available on our website.
Visitors may also manage or delete cookies through their browser settings.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
8. International Data Transfers
As we use Shopify and may use other international service providers, personal information may be processed or stored outside the European Economic Area (EEA).
Where personal data is transferred to a country without an applicable European Commission adequacy decision, we rely on appropriate safeguards as required by the GDPR.
These safeguards may include:
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European Commission Standard Contractual Clauses (SCCs)
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Other legally recognized transfer mechanisms
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Additional technical and organizational safeguards where necessary
We take reasonable measures to ensure that international data transfers comply with applicable data protection laws.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Retention periods depend on the nature of the information and the purpose of processing.
Order and Transaction Records
Certain transaction and accounting records may be retained for the period required under applicable Danish accounting and tax legislation, generally five years from the end of the relevant financial year where the statutory bookkeeping retention requirement applies.
Customer Support Communications
Customer service records are retained for as long as reasonably necessary to resolve inquiries, manage disputes, or meet applicable legal obligations.
Marketing Information
Marketing-related information is retained until consent is withdrawn or the information is no longer necessary for the relevant purpose, subject to applicable legal requirements.
Technical and Analytics Information
Retention periods depend on the relevant services, cookie settings, and applicable legal requirements.
When personal information is no longer required, we delete or anonymize it where reasonably possible, unless continued retention is legally required.
10. Your Rights Under the GDPR
Where the GDPR applies, you may have the following rights.
Right of Access
You may request confirmation of whether we process your personal information and obtain access to that information.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Erasure
You may request deletion of personal information where the applicable legal conditions are met.
Right to Restriction of Processing
You may request restriction of certain processing activities.
Right to Data Portability
Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You may object to certain processing activities based on legitimate interests.
You may object at any time to the processing of personal information for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Rights Related to Automated Decision-Making
You may have rights under Article 22 of the GDPR regarding decisions based solely on automated processing that produce legal or similarly significant effects.
To exercise your rights, please contact:
We will respond without undue delay and generally within one month, subject to lawful extensions where applicable.
11. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against:
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Unauthorized access
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Accidental loss
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Unauthorized disclosure
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Alteration
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Destruction
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Misuse
These measures may include secure website connections, access controls, platform security protections, and appropriate internal procedures.
Although we take reasonable precautions, no internet-based system can guarantee absolute security.
12. Children's Privacy
Our website is intended for customers who are legally permitted to enter into purchase contracts.
We do not knowingly collect personal information directly from children for marketing purposes without any consent required by applicable law.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation.
Parents or legal guardians may contact us at support@elzxd.shop regarding privacy concerns involving children.
13. Marketing Communications
Where permitted by applicable law, we may send promotional communications about products, services, or special offers.
Where consent is required, we will obtain it before sending marketing communications.
Customers may unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting us directly.
Withdrawing marketing consent will not affect essential transactional communications relating to existing orders.
14. Third-Party Websites and Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of independently operated third-party websites.
We recommend reviewing their privacy policies before providing personal information.
15. Complaints to a Supervisory Authority
If you believe that your personal information has been processed in violation of applicable data protection laws, you may contact us at:
You also have the right to lodge a complaint with a competent data protection supervisory authority.
For businesses established in Denmark, the relevant supervisory authority is generally:
Datatilsynet (Danish Data Protection Agency)
Website: https://www.datatilsynet.dk
You may also have the right to lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
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Changes in applicable laws
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Updates to our business operations
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Changes to website functionality
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Changes to service providers
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Updates to our data processing practices
The latest version will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes to relevant processing activities.
17. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact:
Company Name: White Cat
Website: https://elzxd.shop
Email: support@elzxd.shop
Telephone: +45 28 72 41 73
Business Address:
C/O White Cat v/Lonnie T. Brandt
Møllergade 81A, 2
5700 Svendborg
Denmark
Company Registration Number (CVR): 33524110
We are committed to respecting your privacy and handling personal information responsibly and transparently.
White Cat | elzxd.shop
Privacy Policy – Last Updated: October 27, 2026